Why Customers Love Our Products

Often times we are asked for customer testimonials. We understand why; potential customers want to understand from real-world customers how our products have performed, and what it’s like to interact with our customer service team. If you’ve been wondering the same thing, we pulled together a number of customer testimonials, to give you an inside look at what you can expect from our products.

“My career in Wastewater for the City Of Kerrville began early 2001. During this 15 plus year employment as Collection Foreman, I have seen every type of adjustable ring come and go. From concrete to plastic and even the vulcanized rubber rings. Nothing has been easier, quicker or less intensive on my manpower as the PRO-RING. They have stood up to side streets and highways alike with a zero-failure rate.  And with the extreme light weight, loading and setting them is no longer a hassle.”

Matthew Zapata, Water Reclamation Collection Foreman – City of Kerrville, TX

“Several dump trucks with 10 yards of concrete in each; drove over a manhole repaired with PRO-RINGs a number of times. Afterwards I inspected the PRO-RINGs. They looked like the day they were installed.”

City Employee, Sedona, AZ

“We had a trial project with PRO-RINGs in the Pima County area with a local contractor. The product ordering experience was great, and product shipped in a good, timely manner.  The success of that project has been a determining factor for us at Dana Kepner. We have decided to stock the various PRO-RINGs, keeping an inventory for our contractors. We look forward to this product being a mainstay inventory and look forward to its usages in the Pima County areas and others. We feel this product will be a profitable experience for Dana Kepner and look forward to future business with PRO-RING.”

Terry Spencer, Branch Manager – Dana Kepner – Tucson, AZ

“For reference on the PRO-RING cost benefit (PRO-RING at $90 ea. vs. concrete grade rings at $20 each). Yesterday afternoon my crew used the PRO-RING and replaced and adjusted two manhole castings. From the time the crew starting cutting the asphalt, removed it, removed the old castings, set the PRO-RINGs to grade, bolted the new castings in, backfilled, compacted and paved – it was roughly 1 hour. The job is done, and we don’t have to go back. With the concrete rings, you can never really get the angle and grade set nice, without mixing up concrete and tapping it correct. Then you need to wait for the concrete to set up, at least an hour, backfill, then grout in the concrete riser rings. Even using quickset, once you put a compactor to the gravel around it, you are hoping the concrete doesn’t move. It was 2 hours per manhole with that system. With the crew cost pushing $300+/hr including overhead and equipment. More if you need traffic control/flagging on a busier roadway, not to mention the longer you are out there the more you are disrupting traffic. The crews love the PRO-RING system. It’s fast, easy and leaves a perfect finish to grade. It’s light weight and easy to install.”

James Storey, Utility Supervisor – District of Maple Ridge, BC

Interested in learning more? We recommend requesting a product demo with us. It’s a great way to see, and work with our products up close, with zero risk or obligation. Share a few basic details, and then we’ll call you to discuss the rest.